You should be able to download the Norton Removal Tool from any of the following locations:
Symantec:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Softpedia:
http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml
MajorGeeks:
http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html
vnunet:
http://www.vnunet.com/vnunet/downloads/2194674/norton-removal-tool
Then download RevoUninstaller to remove what the Norton Tool leaves behind:
http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html?part=dl-RevoUnins&subj=uo&tag=button&cdlPid=10854684
It's faster and better than add / remove applet.
When you run it highlight the item then select uninstall in next window select Advanced and click Next, follow prompts when uninstalled it will scan registry and drive for leftover files / folders,click + sign to expand all results and tick ONLY the bold items and follow prompts.
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